Effective Date: 28/08/2025

At CoverKingSA (accessible from https://coverkingsa.co.za), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Processed securely through trusted third-party payment gateways (we do not store your card details).

• Order Information: Products purchased, order history, delivery details.

• Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you regarding your purchases or inquiries.

• Improve our website, services, and customer experience.

• Send promotional emails and updates (you can opt out anytime).

• Comply with South African laws and regulations (POPIA).

3. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

• Service Providers: Delivery companies, payment processors, and IT support.

• Legal Requirements: When required by law or government authorities.

4. Cookies

Our website uses cookies to:

• Enhance your browsing experience.

• Remember your preferences.

• Analyze traffic and improve functionality.

You can disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

6. Your Rights (POPIA – South Africa)

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Withdraw consent for marketing communication.

• Lodge a complaint with the Information Regulator of South Africa.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: info@coverkingsa.co.za
🌐 Website: https://coverkingsa.co.za