Effective Date: 28/08/2025

At CoverKingSA, we aim to deliver your orders quickly, safely, and efficiently. This Shipping & Delivery Policy outlines how we process and deliver your purchases across South Africa.

1. Delivery Areas

• We currently deliver orders within South Africa only.

• Delivery to remote or outlying areas may take longer than standard delivery times.

2. Processing Time

• All confirmed orders are processed within 1–2 working days.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• Standard delivery takes 7–15 working days in major cities.

• Remote or rural areas may take up to 7 working days.

• Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

4. Delivery Charges

• Delivery charges are calculated at checkout and depend on the delivery location and order size.

• Free delivery promotions (if applicable) will be clearly communicated on our website.

5. Tracking Your Order

• Once your order is dispatched, you will receive a confirmation email with tracking details.

• You can track your order directly with the courier service.

6. Failed Delivery Attempts

• If no one is available at the delivery address, the courier may attempt delivery again or leave a collection note.

• Additional delivery attempts may result in extra charges.

7. Damaged or Missing Orders

• If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with photos and order details.

• We will investigate and resolve the issue promptly.

8. Contact Us

For questions about shipping or delivery, please contact us:

📧 Email: info@coverkingsa.co.za
🌐 Website: https://coverkingsa.co.za